Bharat Deko
Individual Tour
FH

Best of Kashmir - Summer

  • 6 Days
  • 5 Nights
  • Pahalgam,Srinagar
  • Family
  • Group
  • Honeymoon
  • General Interest
  • Couple
  • Hills & Mountains
  • Youth
  • Signature

The valley of Kashmir offers woody abyss which surrounds the steep mountainous terrain. Known around the world for its unparallel landscapes, the valley is located 300 km away from Jammu. Situated in the Himalayas, the clear blue skies reveal the snow capped peaks that birth the streams and rivers. Home to native flora like pine, deodar and chinar, it is a memory of a lifetime to preserve as you glide on a Shikara. The valley delights you with multi hues of nature communicated through lush green slopes, tender meadows and prairie of vibrant flowers. The capital city of Kashmir - Srinagar is world renowned for its handloom that produces woolen garments and Pashmina shawls. It also acquaints you with the local handicrafts and hand carved wooden furniture made out of walnut tree.

  • Day 1 ARRIVE SRINAGARSat, 30 Jun 2018
    • None
    • Arrival transfer from airport to hotel in Srinagar (Private).
    • The rest of the day is at leisure.
    • Overnight at Hotel Pearl Continental, Srinagar or similar.
  • Day 2 SRINAGAR * EXCURSION TO SONMARG (82 KM / APPROX. 3 HOURS DRIVE)Sun, 01 Jul 2018
    • Breakfast
    • Embark on a full day excursion to Sonmarg (Private).
    • The evening is at leisure.
    • Overnight at Hotel Pearl Continental, Srinagar or similar.
  • Day 3 SRINAGAR * EXCURSION TO GULMARG (52 KM / APPROX. 2 HOURS DRIVE)Mon, 02 Jul 2018
    • Breakfast
    • Enjoy a full day excursion to Gulmarg (Private).
    • The rest of the day is at leisure.
    • Overnight at Hotel Pearl Continental, Srinagar or similar.
  • Day 4 SRINAGAR - PAHALGAM (100 KM / APPROX. 3 HOURS DRIVE)Tue, 03 Jul 2018
    • Breakfast
    • Transfer from hotel in Srinagar to hotel in Pahalgam, en route visit the Awantipura Ruins (Private).
    • The rest of the day is at leisure.
    • Overnight at Pahalgam Retreat, Pahalgam or similar.
  • Day 5 PAHALGAM - SRINAGAR (97 KM / APPROX. 3 HOURS DRIVE)Wed, 04 Jul 2018
    • Breakfast Lunch Dinner
    • Transfer from hotel in Pahalgam to houseboat in Srinagar (Private).
    • Enjoy a sightseeing tour of Srinagar followed by Shikara ride on Dal Lake (Private).
    • Overnight at Deluxe Houseboat, Srinagar or similar.
  • Day 6 DEPART SRINAGARThu, 05 Jul 2018
    • Breakfast
    • Departure transfer from houseboat to the airport in Srinagar (Private).
  • Day 1 ARRIVE SRINAGARSat, 30 Jun 2018
    None
    Arrival transfer from airport to hotel in Srinagar (Private).

    Welcome to your 'Best of Kashmir' tour!

    On arrival at the airport in Srinagar, you will be met and transferred to your hotel.

    • Pick up point : Airport in Srinagar
    • Drop point : Hotel in Srinagar
    • Pick up time : Open
    • Duration : Flexible

    The rest of the day is at leisure for independent activities.

  • Day 2 SRINAGAR * EXCURSION TO SONMARG (82 KM / APPROX. 3 HOURS DRIVE)Sun, 01 Jul 2018
    Breakfast
    Embark on a full day excursion to Sonmarg (Private).

    Today, embark on a full day excursion tour to Sonmarg; admirably known as the 'meadow of gold'.

    It is an alpine valley situated on the bank of Nallah Sindh River at an elevation of 2,800 metres above sea level. The Sindh River is known for fishing especially during summers. This river bed is a popular breeding ground for trout and mahseer fishes. An optional ride on a pony (on direct payment basis) is sure to delight you as you are carried around the snow.

    • Pick up point : Hotel in Srinagar
    • Drop point : Hotel in Srinagar
    • Pick up time : 08:00 AM
    • Duration : 9hrs

    The evening is at leisure for individual activities.

  • Day 3 SRINAGAR * EXCURSION TO GULMARG (52 KM / APPROX. 2 HOURS DRIVE)Mon, 02 Jul 2018
    Breakfast
    Enjoy a full day excursion to Gulmarg (Private).

    This morning, proceed to Gulmarg.

    The beautiful town of Gulmarg is bordered by picturesque villages, willow trees, fast flowing streams and lush green meadows. Gulmarg - 'Meadow of Flowers' offers a spectacular view of towering snow capped peaks, covered with dense forests of tall conifers, gigantic firs and pine trees.

    • Pick up point : Hotel in Srinagar
    • Drop point : Hotel in Srinagar
    • Pick up time : 08:00 AM
    • Duration : 7hrs

    The rest of the day is at leisure.

  • Day 4 SRINAGAR - PAHALGAM (100 KM / APPROX. 3 HOURS DRIVE)Tue, 03 Jul 2018
    Breakfast
    Transfer from hotel in Srinagar to hotel in Pahalgam, en route visit the Awantipura Ruins (Private).

    Today, proceed towards Pahalgam, the 'Valley of Shepherds' which is situated at the confluence of the streams flowing from the River Lidder and Sheshnag Lake, en route visit the Awantipura Ruins.

    The ancient township of Awantipura founded by King Awantiwarman (855-883 AD) is renowned for the impressive ruins of the two temple complexes he built here in the 9th century namely Awantisvamin, dedicated to Lord Vishnu, and Avantisvara, dedicated to Lord Shiva. Both the temples reflect Greek style of architecture.

    Later, proceed to your hotel and check-in.

    • Pick up point : Hotel in Srinagar
    • Drop point : Hotel in Pahalgam
    • Pick up time : 09:00 AM
    • Duration : Flexible

    The rest of the day is at leisure to explore this popular tourist destination.

  • Day 5 PAHALGAM - SRINAGAR (97 KM / APPROX. 3 HOURS DRIVE)Wed, 04 Jul 2018
    Breakfast Lunch Dinner
    Transfer from hotel in Pahalgam to houseboat in Srinagar (Private).

    This morning, after breakfast, drive to Srinagar.

    On arrival, check-in to the houseboat.

    • Pick up point : Hotel in Pahalgam
    • Drop point : Houseboat in Srinagar
    • Pick up time : 09:00 AM
    • Duration : Flexible
    Enjoy a sightseeing tour of Srinagar followed by Shikara ride on Dal Lake (Private).

    In the afternoon, proceed on a sightseeing tour of Srinagar visiting places like the Shankaracharya Temple, Chashme Shahi gardens, Shalimar Gardens and Nishat Bagh.

    Shankaracharya Temple - Situated at a height of about 1,100 ft. on a hilltop on the southeast of the city, offers splendid views of the valley and the snow-capped mountains of the Pir Panjal range. Dedicated to Lord Shiva, it is believed that this Hindu temple was built in 371 BC, making it one of the oldest in the valley of Kashmir.

    Chashme Shahi - An ancient garden established in 1632 by Emperor Shah Jahan, is considered to be one of the smallest Mughal gardens in Srinagar. Divided into three different sections with an aqueduct, waterfalls and fountains, it provides magnificent views of the Himalayas and the Dal Lake.

    Shalimar Gardens (also known as garden of love) - Situated 15 km from Srinagar, it is one of the most popular Mughal gardens in the city. Shalimar Gardens has four terraces, rising one above the other, fitted with fountains and chinar (sycamore) trees.

    Nishat Garden - It is situated on the banks of the picturesque Dal Lake, with the Zabarwan Mountains forming its backdrop. Also known as the garden of bliss, it was laid out in 1633 by Asaf Khan, the elder brother of Nur Jahan. Designed in Persian style, this is a 12-terrace garden interspersed with fountains, colourful flowerbeds and lush green lawns.

    Later, enjoy a tranquil ride on the Shikara at Dal Lake.

    • Pick up point : Houseboat in Srinagar
    • Drop point : Houseboat in Srinagar
    • Pick up time : 16:00 PM
    • Duration : 4hrs
  • Day 6 DEPART SRINAGARThu, 05 Jul 2018
    Breakfast
    Departure transfer from houseboat to the airport in Srinagar (Private).

    Today, bid farewell to your 'Best of Kashmir' tour, as you are transferred to the airport in Srinagar for your onward journey.

    Please do give us your valuable suggestions on feedback@coxandkings.com.

    • Pick up point : Houseboat in Srinagar
    • Drop point : Airport in Srinagar
    • Pick up time : 09:00 AM
    • Duration : Flexible

'Change Hotel' by clicking on "Customise My Trip" button.

    • Srinagar 3 nights
    Hotel Pearl Continental or similar
    • Standard Room Double - 2 Guests Included in trip
    • Pahalgam 1 night
    Pahalgam Retreat or similar
    • Standard Room Double - 2 Guests Included in trip
    • Srinagar 1 night
    Deluxe Houseboat or similar
    • Standard Room Double - 2 Guests Included in trip

Add more Activities by clicking on Customise My Trip button.

    • Srinagar Day 2
    • Morning (08:00 - 17:00)
    Embark on a full day excursion to Sonmarg (Private). Included in trip
    • Pick up point - Hotel in Srinagar
    • Drop point - Hotel in Srinagar
    • Pick up time - 08:00
    • Duration - 9:00 Hours
    • Srinagar Day 3
    • Morning (08:00 - 15:00)
    Enjoy a full day excursion to Gulmarg (Private). Included in trip
    • Pick up point - Hotel in Srinagar
    • Drop point - Hotel in Srinagar
    • Pick up time - 08:00
    • Duration - 7:00 Hours
    • Srinagar Day 4
    • Morning (09:00 - Flexible)
    Transfer from hotel in Srinagar to hotel in Pahalgam, en route visit the Awantipura Ruins (Private). Included in trip
    • Pick up point - Hotel in Srinagar
    • Drop point - Hotel in Pahalgam
    • Pick up time - 09:00
    • Duration - Flexible
    • Srinagar Day 5
    • Evening (16:00 - 20:00)
    Enjoy a sightseeing tour of Srinagar followed by Shikara ride on Dal Lake (Private). Included in trip
    • Pick up point - Houseboat in Srinagar
    • Drop point - Houseboat in Srinagar
    • Pick up time - 16:00
    • Duration - 4:00 Hours

Flight is not included in this package.

Inclusions
  • Accommodation at the hotels listed or similar.
  • Entire round trip ex- Srinagar by Non-AC Indigo/Etios (Economy and Standard category) and non-AC Innova (Deluxe category) as per the itinerary. Vehicle is as per the itinerary and not at disposal.
  • Daily buffet breakfast as mentioned in the itinerary.The stay in houseboat
    includes all meals - breakfast, lunch and dinner.
  • One Shikara ride on sharing basis once during the stay.
  • Sightseeing as specified in the itinerary.
  • Travel insurance.
  • All currently applicable taxes i.e. Hotel tax and Transportation tax.


Exclusions
  • Any transport to / from Srinagar. Your tour price starts ex Srinagar.
  • Air, train or bus fare from / to your originating city of stay, unless specified.
  • Items of personal nature viz, tips, porterage, room service, laundry, mineral water, alcoholic or non alcoholic beverages, phone calls, additional sightseeing tours and excursions not included in the itinerary, still or video camera fees etc.
  • Any increase in fuel cost, government taxes, entrance fees, intra and interstate taxes etc, the tour price will be amended in accordance.
  • Entrance fees and guide charges wherever applicable.
  • Any items / services not specifically mentioned under inclusions.
  • Supplement charges applicable for long weekends and festivals.
  • Goods and Services Tax of 5%.
Ex - Srinagar Valid from 01st Apr , 2018 to 30th Sep , 2018
Category Price
Per person on twin sharing basis ( 2 pax ) 20,260
Per person on twin sharing basis ( 4 pax ) 16,260
Per person on triple sharing basis ( 3 pax ) 15,260
Child 5 - 12 years with extra bed 7,260
Child below 12 year without extra bed 2,260
On single occupancy ( 1 pax ) 37,260
Per person on single occupancy with family 19,260
Notes:
  • Cox & Kings Terms and Conditions apply.
  • Shopping would be on your own arrangements.
  • Please contact our sales staff to give you the best flight deals.
  • To reach the glaciers and the gondola station, you can hire ponies / horses on a direct payment basis as vehicles are not allowed beyond a certain point in Gulmarg and Sonmarg.
  • In Sonmarg and Gulmarg, the vehicle will drop you at one point and from there you can indulge in various optional activities (on direct payment).
  • In Pahalgam, sightseeing is done only by local union vehicles.
  • You can hire ponies / horses in Gulmarg and Sonmarg on a direct payment basis.
  • The Gondola ride would be on direct payment basis.
  • Excursion to Sonmarg is subject to weather and road conditions.
  • The Mughal Gardens - Chashme Shahi, Nishat Bagh and Shalimar Gardens are closed on Fridays.
  • Water supply in hills during peak season is restricted due to shortage and water is supplied area wise at specific times. Please co-operate with the hotel on the same.
  • Travel insurance, included in our package cost is valid for age group upto 80 years only. For age group beyond 80 years, rules, terms and conditions of the insurance company will apply. The same needs to be checked on case to case basis with the insurance company.
  • Do carry comfortable walking shoes.
  • All sightseeings are subject to weather and political conditions at the destination.
  • All the prices are for Indian Nationals only, unless specified.
  • The hotel confirmed will be as per the brochure or an alternate hotel of similar category.
  • It is mandatory to carry a valid photo identity card (Passport / Aadhaar card / Driving License / Voter ID card).
  • State Details

    Jammu and Kashmir is the northernmost state in India. In the seventeenth century the Mughal emperor Jahangir set his eyes on the valley of Kashmir. He said that if paradise is anywhere on the earth, it is here, while living in a houseboat on Dal Lake. "Gar firdaus, ruhe zamin ast, hamin asto, hamin asto, hamin ast." If there is ever a heaven on earth, its here, its here, its here. In Jammu and Kashmir the most important tourist places are Kashmir, Srinagar, the Mughal Gardens, Gulmarg, Pahalgam, Jammu, and Ladakh. Some areas require a special permit for non-Indians to visit.

  • General Info and History

    Is the summer capital of the Indian state of Jammu and Kashmir. It is situated in the Kashmir Valley and lies on the banks of the Jhelum River, a tributary of the Indus.The city is famous for its gardens, lakes and houseboats. It is also known for traditional Kashmiri handicrafts and dry fruits.

  • Time to visit

    Srinagar has only two climates, pleasant summers and a very chilly, freezing winters. Rainfalls are very scanty here. The best time to visit Srinagar is from April to October.

  • Local Language

    Languages: Kashmiri, Urdu, Hindi

  • Local Transport

    The distances within the city can be either covered By bus,local taxis or private taxi..which are easily available.

  • Religious Places

    Hazratbal Mosque
    The white mosque is breathtakingly beautiful but be careful, as women can enter only the first part of the mosque. Also take a walk through the adjacent market area with a range of great fresh food and a thousand things deep fried.

    Ziarati Hazrati Youza Asouph
     In the Khanyar area, about 150 m NW of Dastgir Saheb mosque & shrine. This tomb, also known as Roza Bal, is believed by some to be the tomb of Jesus (part of the larger theory that he survived the crucifixion and made his way to Kashmir where he lived until at least the age of 100). It has been made popular by recent books such as Jesus Lived in India by Holger Kersten among others. It's down a little side road - ask around, pretty much anyone in the area can point you in the right direction. It was closed in September 2011 and sealed, photography and videography are not permitted.

    Shankaracharya Mandir
     Is a Hindu temple dedicated to Lord Shiva on a hilltop. It can be reached by a car or taxi. No cameras or cellphones are allowed within the temple and you are supposed to leave them in the vehicle before entering the temple premises. Cigarattes, liquor are to be deposited with the police personnel before the ascent of the hill as these items are against Hindu religion. Locals from Dal Gate say there are 250 steps to reach the temple but it is yet to be confirmed. The temple is visible from Dal Lake Area.

  • Attractions

    Nishat Bagh
     Situated on the banks of the Dal Lake, with the Zabarwan Mountains as its backdrop, (11 km. from TRC), this 'garden of bliss' commands a magnificent view of the lake and the snow capped Pir Panjal mountain range which stands far away to the west of the valley. Nishat was designed in 1633 AD by Asaf Khan, brother of Nur Jehan.

    Shalimar Bagh
    The Mughal garden in front of the Dal lake built by Emperor Jahangir.

    Hazratbal Mosque
    The white mosque is breathtakingly beautiful but be careful, as women can enter only the first part of the mosque. Also take a walk through the adjacent market area with a range of great fresh food and a thousand things deep fried.

    Ziarati Hazrati Youza Asouph
    In the Khanyar area, about 150 m NW of Dastgir Saheb mosque & shrine. This tomb, also known as Roza Bal, is believed by some to be the tomb of Jesus (part of the larger theory that he survived the crucifixion and made his way to Kashmir where he lived until at least the age of 100). It has been made popular by recent books such as Jesus Lived in India by Holger Kersten among others. It's down a little side road - ask around, pretty much anyone in the area can point you in the right direction. It was closed in September 2011 and sealed, photography and videography are not permitted.

    Shankaracharya Mandir
    Is a Hindu temple dedicated to Lord Shiva on a hilltop. It can be reached by a car or taxi. No cameras or cellphones are allowed within the temple and you are supposed to leave them in the vehicle before entering the temple premises. Cigarattes, liquor are to be deposited with the police personnel before the ascent of the hill as these items are against Hindu religion. Locals from Dal Gate say there are 250 steps to reach the temple but it is yet to be confirmed. The temple is visible from Dal Lake Area.

    Nehru Garden, off Dal Gate (before Chasmashahi Garden).
    A well maintained park with lake by Dept of Floriculture with organised parking lot next to Park. The park occupies a large area and has a beverage shop run by the J&K Tourism department. They serve hot and flavoured "Kahva", a traditional drink of Kashmir. A cup costs Rs 25. The nearby Tulip Park only has seasonal access.

  • Activity for Kids

    Horse /Yak riding can be a good options for the kids.

  • Excursions

    Chari Sharif / Chrar-e-Sharief
    Situated on the road to Yusmarg, this is the site of the shrine or Ziarat of Sheik Noor-ud-Din, the patron saint of Kashmir. The valley also has the Ziarats of a number of his followers.
     
    Yusmarg
    Standing in the Pir Panjal hills, out beyond the airport, at an altitude of 2,700 metres, the meadow of Yusmarg is reputed to have the best spring flowers in Kashmir. The beautiful valley is at the foot of the Sangisafaid valley on the northern slopes of the Pir Panjal range. Near to Yusmarg is the picturesque Nila Nag Lake where there is a forest rest house. Yusmarg has tourist huts and is a good base for treks into the surrounding hills. To reach the Nila Nag one can walk 19-km from Magam, across roads on the way to Gulmarg. The path then follows down from Nila Nag to Yusmarg and from there the road runs to Yus, where a track leads off towards Sangam and Sunset Peak, up the valley of the Khanchi Kol. Sunset peak is the highest mountain in the Pir Panjal range at 4,746 metres. Other popular treks over here include those to Sangisafaid and Dodha Patri.

    Shupian
    Lying in the crook of a bend of the Pir Panjal range, at the foot of several passes which lead out on to the plains, this fairly large town is an important centre of trade, the centre of the wool industry of the valley, and is famous for its apples. It lies on the Rembiara River and has several rest houses and a couple of guesthouses. It is also the base for treks to Konsarnag, to Yusmarg and to the Aharbal falls. The first stage on the trek to Konasarnag is the drive to Kongwatan.

    Aharbal
    This was another popular resting place for the Mughal emperors when they made the long trip north from Delhi to Kashmir. It's in an area famed for its apples and also has an interesting waterfall. It's also the start of the popular trek to the Konsarnag Lake.

    Kongwatan
    This is a charming meadow just a short distance from the river. Among the pines near the river bank there is a small sulphur spring and also a forest rest hut. The lace is inhabited by nomadic Gujar shepherds, said to be descendants of the biblical Abraham and Isaac, or Gujar Rajputs, who come each summer from the plains with their flocks of cattle and buffalo to spend July and August in the high meadows. They wear black clothes adorned only with a small cap, embroidered and set with 'Kari' shells. The caps of the women project over the neck to protect from sunburn. The women are very agile and seem to do all the work as well as taking care of the children.

    Sindh Valley
    North of Srinagar the Sindh valley is an area of mountains, lakes, rivers and glaciers. The Sindh River flows down from the Amarnath and Haramukh glaciers into the Anchar Lake. The Leh road from Srinagar follows this river to beyond Sonamarg. The Zoji La pass marks the boundary from the Sindh valley into Ladakh.

    Dachigam National Park
    This wildlife reserve was, at one time, the royal game reserve but animals within its boundaries are now completely protected. There are said to be Panther, Bear and Deer, besides other smaller animals, in the reserve. There is a good chance of seeing the endangered Hangul, Langur Monkeys and perhaps other species. It's very quiet and uncrowded.

    Anchar Lake
    Although this large lake is no great distance from Srinagar and easily reached by bus, it is rarely visited. A daily bus leaves Srinagar for the lake early in the morning and returns late in the afternoon. In winter it is home for a wide variety of water birds including Mallard, Pochard, Gadwall Snipe and Teal.

    Gandarbal
    Just beyond the Wular and Manasbal lakes turn off from the Leh road, this pleasant little town marks the point where the icy Sindh River leaves the mountains and enters the plains. Gandarbal is the official headquarters of the Sindh valley and was originally called "Doderhom". It has a bazaar, a post office and two hospitals.
    About 5-km from Gandarbal, in the village of Tullamulla, is the shrine of Khirbhawani, the Goddess Ragni, the Hindu guardian Goddess of Kashmir. The marble temple, built by Maharaja Pratap Singh, stands in a small spring. It is an irregular, seven sided structure and is said to be surrounded by 360 springs, most of which have run dry or been silted up. The village is a floating garden surrounded by swamps. Its many islands are covered with willows, poplars and wildflowers, while the island on which the spring stands is covered with Chinar, Mulberry and Elm trees. The nearby village named after Khirbhawani has almond groves where the best quality almonds in Kashmir are said to grow. Gandarbal can be reached from Srinagar by road or one can go there by boat along the Mar Canal, or take a six hour round trip via the Jhelum River and Anchar Lake. There are many excellent camping places along these routes.

    Wullar Lake
    Wullar Lake (also spelt as Wular) is the largest fresh-water lake in India is 60-km from Srinagar. Spreading over a 125-km area, the lake, by drawing off excess water from the Jhelum, acts as a natural flood reservoir. Interesting ruins in the centre of the lake are the remains of an island created by King Zain-ul-Abidin. With its turbulent waters perpetually wind ruffled, its exciting variety of avian life and the sheer beauty of its setting, Wullar represents nature at her most untamed.

  • Shopping

    You can buy nice leather products jewellery saffron dryfruits and Cashmere (Pashmina) shawls.

  • Travel Tips
    • Travel arrangements should be made well in advance, especially when travelling during the high-tourist season.
    • Do not wear footwear or shorts, sleeveless tops or revealing clothes inside places of worship. Both men and women need to keep their shoulders and legs covered, especially in temples and it is handy for women to carry a scarf they can use to cover their heads if necessary. Certain areas of temples are not open to Non-Hindus.
    • Visitors should be wary of strangers. Do not walk in isolated spots on your own especially after dark.
    • Wherever possible, use a pre-paid taxi when on streets to get a legal fare. Taxi or auto rickshaws fares keep changing; therefore they do not always conform to reading on meters. To avoid confusion, insist on seeing the latest fare chart available with the driver and pay accordingly.
    • Smoking in public places including restaurants, hotels, pubs, discotheques etc. has been prohibited in India.
    • Do not purchase air, rail or bus tickets through strangers or unauthorized travel agents and tour operators.
  • Dining out

    There are a number of restaurants and cafes in Srinagar. Most of the good ones are located in Lal chowk or on Boulevard along the banks of the Dal Lake. Most of the restaurants will serve Kashmiri, Indian, Mughlai and 'Indianized' Chinese dishes. Some pure veg restaurants
    Another popular local delicacy called Seekh-tuji consists of marinated meat pieces which are freshly barbecued and eaten with chutney. Most of these vendors are located in the Khayaam region of the city.

  • Emergency Contact Numbers

    Police 100
    Ambulance 102
    Hospitals 112
    Fire Station 101
    Railway Enquiry 131

  • State Details

    Jammu and Kashmir is the northernmost state in India. In the seventeenth century the Mughal emperor Jahangir set his eyes on the valley of Kashmir. He said that if paradise is anywhere on the earth, it is here, while living in a houseboat on Dal Lake. "Gar firdaus, ruhe zamin ast, hamin asto, hamin asto, hamin ast." If there is ever a heaven on earth, its here, its here, its here. In Jammu and Kashmir the most important tourist places are Kashmir, Srinagar, the Mughal Gardens, Gulmarg, Pahalgam, Jammu, and Ladakh. Some areas require a special permit for non-Indians to visit.

  • General Info and History

    The valley offers breathtaking panoramic views of the beautiful Himalayan Ranges. Pahalgam is the base camp for the renowned pilgrimage to Amarnath and also a famous shopping place for woolen products. It forms a part of the region in Asia where Saffron is growing.
    Pahalgam valley is perfectly suitable for adventurous activities like golf, horse riding, trekking and many water sports. The unexplored undulating hilly terrains and the plain valley regions are equally eye catching.

  • Best time to visit

    Pahalgam has a cool and pleasant climate in summers and very cold climate in winters and the best season for tourism is from September to March.

  • Local Language

    Languages: Kashmiri, Urdu, Hindi.

  • Local Transport

    The distances within the city can be either covered by Bus Local taxis or private taxi ,which are easily available.

  • Religious Places

    Amarnath Cave
    Pahalgam is the base for the religious trek to the abode of Lord Shiva. A narrow spiralling path from Panchtarni leads to the Amarnath Cave. The massive ice shivlingam is visited by thousands of pilgrims between July and September.

  • Attraction

    Chandanwari (16km: 2,923m) - It is famous for its snow bridge.

    Baisaran (5 km: 2,438m) - Pine forests dot this meadow which presents a picturesque view of the snow-clad mountains. The snow covered Tulian lake at an altitude of 3353 m is 11kms from Baisaran.

    Sheshnag Lake (27 km: 3,658m) - The waters of this greenish blue lake are covered with ice till June.

    Panchtarni (40 km) - It is the confluence of five streams and gives Panchtarni its name. A good camping site.

    Amarnath Cave - Pahalgam is the base for the religious trek to the abode of Lord Shiva. A narrow spiralling path from Panchtarni leads to the Amarnath Cave. The massive ice shivlingam is visited by thousands of pilgrims between July and September.

    Aru (11 km: 2,408m) - This charming meadow can be reached by walking along a mountain path. The river Lidder disappears at Gur Khumb and reappears after 27 mts.

    Lidderwat (22km: 3,408m) - A beautiful camping site set among dense forests. Starting point of the trek to the Sindh Valley.

    Kolohi (1,467 m) - Base for a three-day return trek to the Kolohi Glacier.

    Tarsar Lake (34 km: 3,962m) - It can be reached from Lidderwat. There are delightful camping sites and flower meadows at Sikiwas, 24 kms from here. To reach the nearby Mansar lake one has to cross a 243 mts high bridge.

  • Activity for Kids

    Horse /Yak riding can be a good options for the kids.

  • Excursions

    Sheshnag
    From Chandanwari, the next stoppage is at Sheshnag. The mountain lake of Sheshnag is situated about 11 kms from Chandanwari.Sheshnag Lake Pahalgam
    The waters of this greenish blue lake are covered with ice till June.

    Chandanwari
    Chandanwari is located about 16 kms from Pahalgam. It is famous for its snow bridge. This is the starting point of the Amarnath yatra, which takes place every year during July-August. The road from Pahalgam to Chandanwari is on fairly flat terrain and can be travelled by car. From Chandanwari onwards the track becomes much steeper, and is accessible on foot or by pony.

    Panchtarni
    Panchtarni is the last stoppage of the Amarnath Yatra. Panchtarni is located about 13 kms away from Sheshnag. It is the confluence of five streams that gives Panchtarni its name. A narrow spiralling path from Panchtarni leads to the Amarnath Cave. The Amarnath cave is 6 kms away from there.
     
    Amarnath Cave
    The Amarnath Cave is situated about 44.8 kms. from Pahalgam and 6 kms away from Panchtarni. It takes about five days to reach the Amarnath Cave from Pahalgam.

    Aru
    Aru is a charming meadow that can be reached by walking along a mountain path. The Lidder river disappears at Gur Khumb and reappears after 27 mts.

    Baisaran
    Baisaran is one of the most beautiful place in Pahalgam. Baisaran is situated about 5 kms. from Pahalgam. The huge, undulating meadow of Baisaran is surrounded by thickly wooded forests of pine which presents a picturesque view of the snow-clad mountains.

  • Shopping

    Pahalgam, originally a shepherds' village, is naturally known for products made of wool. Gabbas and Namdas can be purchased from local shops.
    Kashmir carpets, in both wool and silk with their Persian design, are a lifetime investment and the shoppers' selection range from the simple to the most extraordinarily intricate patterns handed down the generations.

  • Travel Tips

    The summer months in Pahalgam are cool but not chilly with warmth in the atmosphere. The hill resort is best for vacations in this period. It is good for all tourist activities, adventurous activities and pilgrimage related to Amarnath Yatra. Winters in Pahalgam offer snowfall with subzero climate. It is not good for sightseeing, but is good for honeymoon and winter sports.

  • Dining out

    Pahalgam has many restaurants, dhabas and coffee shops and all the hotels and guest houses have their own restaurants.
    Nathu Rasoi is a budget restaurant (dhaba) specialising in North Indian food. It is highly recommended by the locals, although it opens only during the peak season.
    Dana Pani is a vegetarian restaurant serving delicious North Indian food at cheap rates (Rs. 100-150 pp in off season). Fixed meals come at Rs. 75.
    Punjabi Rasoi' is next to the Nathu Rasoi.

  • Emergency Contact Numbers

    Police 100
    Ambulance 102
    Hospitals 112
    Fire Station 101
    Railway Enquiry 131

DEFINITIONS

In the terms and conditions set out in this document, the following terms shall, unless contrary to the context, have the meaning specified.

  • "You" means the person / s in whose name and / or whose behalf the Booking is made. Alternatively, the reference may be made in the third person as "Tour Participant"/ "They" / "Client" / "Them" / "His" / "Her".
  • "We"/ "Us"/ "Company" means Cox & Kings Limited.
  • "Infant" / "Child" mean respectively a person below the age of two years and a person more than the age of two and below the age of twelve years.
  • "Terms and Conditions" means the terms and conditions contained herein below,Brochure, itinerary, promotion booklet and other documents as may be notified from time to time. "Booking Documents" shall mean Booking Form and such other documents as we may deem fit including (without limitation) THE 'TERMS & CONDITIONS', 'HOW TO BOOK' RULES AND 'PRICE GRID',/ 'Price Column'
  • "Contractor" / "Supplier" means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, art galleries etc shipping company,railway, ferry, cruise, coach who are to provide the services to the Client.
  • "Price Grid" means a document which incorporates the standard tour package cost as of the date of proposal, and INR component along with tour package inclusions, exclusions,departure dates, important notes etc.
  • "Tour Cost" means the tour cost mentioned in the Price Grid / Price Column / brochures / online and other payments such as taxes, surcharges etc payable by the Client to the Company
  • "Brochure" means printed brochure, Website, itinerary, leaflets, booklet, Price Grid/Price Column
  • "Website" means www.coxandkings.com
  • "Web pages" means pages on the Website www.coxandkings.com
  • "Cancellation Policy" means and includes all the Cancellation Charges levied by the company from time to time, third party Cancellation Charges etc. as more particularly described hereinbelow or any other documents.
  • "VISA" means a Certificate issued or a stamp marked (on the applicant's passport) by the immigration authorities of a country to indicate that the applicant's credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period. (Note: The Company does not have any role to play for issuance/ rejection of Visa other than being a facilitator).
  • "Permit" means an official document given by authorized department for entry into any place or destination. (Note: The Company does not have any role to play for issuance / denial of Permit other than being a facilitator).
  • "Permit / Visa Cancellation Policy" means and includes all the cancellation charges levied by Consulate / statutory authorities and which interalia includes permit / visa fees and any supplementary charges such as permit / visa facilitation charges, courier fees, SMS charges,urgent fees charged by the Consulate/ statutory authorities in addition to the administrative fees charged by the Company.
  • "Jurisdiction" means the geographical area over which a court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums.
  • "Booking Documents" shall mean Booking Form and such other documents as we may deem fit including (without limitation) THE
  • 'TERMS & CONDITIONS', 'HOW TO BOOK' RULES, 'PRICE GRID' / 'PRICE COLUMN'.
  • "Terms and Conditions" means these terms and conditions and includes the How to Book Rules, Booking Form, Web Pages, Brochure, Price Grid, Itinerary, Promotion Booklet and other documents as may be notified from time to time"

PAYMENT AND SCHEDULE FOR BHARAT DEKO


Please find a chart of the schedule of payment forthe Bharat Deko tours.

Payment Schedule For Land Package Only

Sr.
No.
Payment
Item
Amount
in INR
per
person
Date of
payment
1 Interest
free nonrefundable
booking
amount
Rs.
3,000/-
Immediately
upon booking
2 Balance
Payments
As per the
selected
tour
Within 20
days from
the booking
date or 30
days before
departure
date
whichever is
earlier

Payment Schedule for Airfare Packages

(Air Ticket and Land Arrangements):-

Sr.
No.
Payment
Item
Amount
in INR
per
person
Date of
payment
1 Interest
free nonrefundable
booking
amount (for
direct flights)
Rs.
15,000/-
Immediately
upon
booking
2 Interest
free nonrefundable
booking
amount (for
via flights)
Rs.
20,000/-
Immediately
upon
booking
3 Balance
Payments
As per
the
selected
tour
Within 20
days from
the booking
date or 30
days before
departure
date
whichever is
earlier

GST of 5% on total package cost.

A tax invoice shall be raised as required under the applicable rules of GST with respect to the content and timing of issuance of invoice

NOTE:

• If you are booking your tour within 30 days of the departure date, then 100% of the tour payment must be made immediately, before any service can be provided. This booking will be subject to availability.
• Booking amount for any add-on packages or extension taken with the main tour or separately will be Rs.10,000/- per person. In cases where the tour price, as mentioned in the Price Grid / Price Column, quoted to you comprises of foreign currency (i.e. Euro, Sterling Pounds, US Dollar etc) and INR component , then payment made by you in INR for the foreign currency component of the Price Grid / Price Column shall be subject to the rate of exchange ("ROE") prevailing at the date/ time of making such payments. Hence please note that your total tour cost may change in view of the fluctuations in the INR value of such foreign currency component. Therefore, please be informed that the total price quote stated at the date of booking may vary due to market led currency fluctuations and that such fluctuations are not within the control of the company. The company shall not be held responsible for any variance in the price quoted at the time of booking and the total amount required to be paid as per the payment schedule.

BROCHURE / WEBSITE INFORMATION DISCLAIMERS

We take reasonable care in preparing the Brochure, Price Grid, Price Column web pages and other documents and in describing the services therein. However, we are not responsible / liable for any typographical / printing errors. Furthermore, Brochures may be printed several months in advance and the content may not always be fully updated. We therefore ask you to confirm the current information by contacting us.

Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing are for reference only and may differ from the actual meals / sights. Distancebetween places and temperatures are approximate and can change depending on travel, road conditions and climatic changes.

We hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and fitness for a particular purpose, title and noninfringement.

PRICE GRID, / PRICE COLUMN ITINERARY MAY CHANGE AT ANY TIME

We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co-operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which we are constrained to make, will be entertained from the tour participants during or after the tour.

Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railways, closure of / restricted entry at a place of sightseeing. Generally, we try to avoid dates when big Fairs, Exhibitions, Olympics etc. and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities.

Due to airline's requirements the points of entry and exit in a city / country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour participants.

We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be responsible / liable to refund any amount or pay any compensation on account of any change in itinerary.

In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we may charge extra for the same at the time of booking or in the course of the tour.

PROMOTIONS / OFFERS / SCHEMES

Please note that promotional offers may have different terms and conditions which will be in addition to these terms and conditions and the requirements of the booking amounts, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these terms and conditions.

You will have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme, you would not be entitled to receive the benefit under such offer, promotion or scheme.

you would not be entitled to receive the benefit under such offer, promotion or scheme. We shall have the absolute right to withdraw any scheme or discount at any time after such scheme or discount is published without prior intimation.

GENERAL NOTICE REGARDING BOOKING

Please read carefully and understand the 'Terms and Conditions' herein, the other Booking Documents and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking. Except in the case of Online booking, to effect the booking, we require you to 'Terms & Conditions', 'How To Book' rules and 'Price Grid' ('collectively defined above as booking documents'). Upon executing the the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence. You are required to make the payment towards the non-refundable interest free booking amount before we start processing your booking a per the Booking Documents.

We advise you to ensure before making a booking that you have and / or you will be able to provide all the required documents to enable you to travel. Please go through our web site and / or check with our staff to ascertain the required documentation.

CONDITIONS OF OTHER THIRD PARTY OPERATORS

In the event you are booking through us a tour / travel service of any third party operators, the terms and conditions of such third party operators, including their payment schedule, cancellation, refund etc. shall be applicable to you in addition to these Terms and Conditions.

HELICOPTER PACKAGES

In the event that you are booking any product which includes helicopter services such as in case of Amarnath Yatra, Mata Vaishnodevi, Kailash Mansarovar tour etc. the same would be subject to the weather conditions / permissions of the shrine boards/ availability at the time of booking and / or any other statutory requirements. The Client cannot hold the Company responsible / liable for any such happening or non happening of any event which is beyond the control of the Company. If the helicopter service remains unutilized for any reasons whatsoever, including the aforesaid reasons then the Company shall not be responsible / liable for any refunds whatsoever.

ONLINE BOOKING

You can purchase our services from our sales outlets, Agents or Franchises. In the alternative, you can register and book your tour / services online through our Website. During the course of online booking on our Website, you will have the opportunity to go through our Booking Documents and privacy policy, which are displayed on our Website and which you will need to confirm and accept in the course of booking online. Hence, you will have to peruse the Booking Documents online and "Accept" the terms and conditions set out in the Booking Documents, post which we shall send you confirmation e-mail towards your acceptance of the Booking Documents forming a valid and legally binding contract between you and us upon simultaneous receipt of the non-refundable interest free booking amount. We shall share with you the hard copies of the Booking Documents which you have accepted online over email Please note that the Booking Documents need not be signed physically-your online Acceptance of the terms and conditions of the Booking Documents will constitute an enforceable and legally binding contract. Our Website provides the facility of making online booking of tours and services.. However, we cannot give any guarantee or warranty with respect to the Website booking engine which could malfunction due to various reasons including software or network errors. We have incorporated all modern protection technologies to ensure that information concerning you or your payments is kept secure and confidential on your Website. However, please note that in case of online payment you will be re-directed from our Website to the concerned bank's webpage and the payment gateway where your credit card / debit card / net banking details (such as credit/debit cards numbers, CVV number etc) will be stored by the respective bank and the payment gateway for which we shall not be responsible / liable.

It is made clear that the online booking shall be effective once you confirm the Booking Documents, as follows. During the course of online booking on our Website, you will have the opportunity to go through our Booking Documents, which are displayed on our Website and which you will need to confirm and accept in the course of booking online. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry. The Company reserves the right to decline to register any person / s for any tour or to cancel their registration without assigning any reason and without any compensation.

DOCUMENTATION FOR BOOKING TOURS / BUYING FOREIGN EXCHANGE:

  • For buying foreign exchange component of tour cost for International Travel other than travel to Nepal and Bhutan, following documentation is required:
    • Original Passport for verification
    • Copy of PAN card, which is mandatorily required
    • In case of minor where PAN Card is not available, the PAN Card details of parent / guardian are required.
    • You will have to provide a declaration in Form 60 in case you do not have PAN Card .
    • Cheque / Demand draft to be in the name of "Cox & Kings Ltd."
    • Physically signed booking form by the traveller. (not required in case of online booking)
    • Physically signed terms and conditions form by the traveller. (not required in case of online booking)
  • We would also require the following documents from you, under the Reserve Bank of India KYC Guidelines:
    • Physically signed LRS cum Form A2 by the traveller[Only for international travel]
    • Signed photocopy of the first 2 pages and last 2 pages of your passport.
    • Valid Visa issued by the country of visit.
    • Air tickets.
  • ADDRESS PROOF:
FEATURES DOCUMENTS
TRANSACTIONS WITH
INDIVIDUALS
(Address proof)
(i) Passport, (ii) PAN Card, (iii) Voter's Identity Card, (iv) Driving License, (v) Job Card issued by NREGA (vi) Aadhaar Card.
In case of LOW risk customers, "simplified measures" can be applied which shall be deemed to be "officially valid documents".
Identity card with applicant's photograph issued by central/state government departments, statutory / regulatory authorities, public sector undertakings, scheduled commercial banks and public financial institutions.
Letter issued by a gazette officer with a duly attested photograph of the person.
Where "simplified measures" are applied for verifying for the limited purpose of proof of address, the following additional documents are deemed to be Officially Valid Documents (OVD):
vii) Utility bill which is not more than two months old of any service providers (electricity, telephone, post paid mobile phone, piped gas, water bill);
viii) Property or municipal tax receipt;
ix) Bank account or Post office savings bank account statement;
x) Pension or family pension payment orders, only if they contain address;
xi) Letter of allotment of accommodation.

If the proof of address you are providing is in the name of some other member of your family with whom you are living and are closely related, then you would need to provide us such proof of address as mentioned above along with a declaration from the person named in such proof of address stating that you are a relative and are staying with him / her.
If the document of identity produced has an address which is the same as that declared by the prospective Client, the said document may be accepted as valid proof of both identity and address. If different or if a valid photo ID does not have address, then a separate address proof should be submitted.

ONE / SOME MEMBER(S) MAY SIGN BOOKING DOCUMENTS ON YOUR BEHALF

In case of one or more but not all tour participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such tour participants to consent, accept (in case of online booking) and / or sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such tour participants have signed the booking documents.

YOUR TRAVEL AGENT CAN SIGN THE BOOKING DOCUMENTS ON YOUR BEHALF

Where tour participants are booking through a Travel Agent, if such Travel Agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the tour participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said Travel Agent to consent, accept (in case of online booking) and / or sign the Booking Documents on their behalf.

CONTRACT

Please note that in case of offline booking there is no contract between the Company and the tour participants until the Booking Documents are signed and received by the Company and the Company has also received the specified non-refundable interest free booking amount. In case of online booking, the contract between the Company and the tour participants is effectuated upon you accepting the Terms and Conditions of the Booking Documents and payment of non-refundable interest free booking amount. Irrespective of your booking made offline and / or online, the Company will not be under any legal obligation to start your tour booking process unless and until you have made payment towards non-refundable interest free booking amount as per the payment schedule set out in "How To Book" and the Company has received the non-refundable interest free booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule, the Company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of applicable Cancellation Charges along with GST of 18% as mentioned in the Brochure.

Any payment that you make to your Travel Agent would not constitute payment to the Company until the same is remitted to the account of the Company.

CANCELLATION / AMENDMENT BY COMPANY

We reserve our right to amend or cancel the tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates / tours or you would have the option of travelling as individual travellers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you after deducting any costs incurred by us on your behalf including cruise cost, airlines, transport, permits / visa, insurance, etc. within a period of thirty days from the date of amendment or cancellation. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or interest or to refund any other expense incurred by you.

CANCELLATION OF BOOKING BY YOU

Should you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your written notice (by post or email as the case may be),, since we can act only on receipt. Please state the reason for your cancellation as it may be covered by your insurance policy. Claims must however be made direct to your insurance company.

The following Cancellation Charges for the land and airfare packages shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damages are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.

In case of cancellation, the following Cancellation Charges would apply.

For Land or Airfare Packages (Individual Holidays - FIT):

When a cancellation
is made.
Cancellation
charges per person
Clear 30 working days
or more prior to the
tour departure date
or for non-payment of
the balance Tour Cost
within the stipulated
time frame
Booking Amount plus
GST of 18 %
Clear 29 to 16 working
days prior to the tour
departure date.
25% of the Tour Cost
plus GST of 18 %
Clear 15 to 08 working
days prior to the tour
departure date.
50% of the Tour Cost
plus GST of 18 %
Less than 07 clear
working days prior
to the tour departure
date.
100% of the Tour Cost
plus GST of 18 %
For tours with cruise
Less than clear 80
- 50 working days
(depending on the
Cancellation Policy of
the particular cruise
liner) prior to the tour
departure date for the
Cruise portion.
100% plus GST of 18 %

For Airfare packages (Group holidays)

When a cancellation
is made.
Cancellation
charges per person
Clear 40 working days
or more prior to the
tour departure date or
for non- payment of
the balance Tour Cost
within the stipulated
time frame
Booking Amount GST
of 18 %
Clear 39 to 25 working
days prior to the tour
departure date.
50% of the Tour Cost
plus GST of 18 %
Clear 24 to 10 working
days prior to the tour
departure date.
75% of the Tour Cost
plus GST of 18 %
Less than 09 clear
working days prior to
the tour departure date.
100% of Tour Cost
plus GST of 18 %

Note:

In case of third party products, such as cruise holiday, bus and train tickets, 5 Star hotels, services during the trade fair period, festival periods, the rules relating to payment terms, cancellation and the cancellation schedule prescribed by the concerned third party service provider would be applicable and in addition the Company shall have the right to claim service and communication charges of INR 2,000/- per person.

There will be a GST of 18% presently applicable over and above all mentioned charges. Hence, post deduction of cancellation charges along with GST of 18%, balance amount will be refunded.

It is a clear understanding between the parties that for the purpose of this clause, cancellation can be due to any reason whatsoever including the reason of inability to participate due to, illness, death, court orders, non-availability of travel documents etc. Regardless of the reason for cancellation the Company shall not be liable / responsible to pay any compensation, interest or
damages to you.

As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges along with GST of 18% in addition to the actual administrative / service expenditure incurred towards travel insurance, retention charges by supplier, permits / visa, if any, etc.

If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours:

1. By email to bdfeedback@coxandkings.com followed by a written communication to our Registered Office listed below

OR

2. In writing on at the Registered Office of the
Company:
Cox & Kings Limited,
Customer Service, Bharat Deko
Turner Morrison Building,
16, Bank Street, Fort,
Mumbai - 400 001, India

If the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory / s would be treated as a valid communication with full responsibility / liability for cancellation for all such persons mentioned in the form. Similarly if your Agent seeks cancellation, we will act on the basis that he has been authorized or instructed by you to cancel assuming full responsibility and shall accordingly effect cancellation. Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:

  • In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our Visa Guidance section for further details.
  • In case of Visa Rejection on the date of departure and / or post departure, you would be deemed to have cancelled on the date of
  • departure or post departure.
  • If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the Cancellation Charges along with GST of 18% shall be computed with reference to the date on which we issue you a notice of cancellation;
  • If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the applicable Cancellation Charge.
  • It is your duty to make payments on time regardless of whether we have followed up for the same or not

You expressly agree to abide by the foregoing terms and conditions.

AMENDMENT OF BOOKING BY YOU

If you wish to amend or change your booking,you have to communicate your request to us in writing and / or email. Such requests for changeor amendment will be accepted subject toavailability.
Please note that:
1) The amended or changed booking will be regarded as a new booking;
2) An amendment fee of INR 1000/- + GSTas applicable is payable in case of every amendment or change;
3) In case the amendment is carried out within the cancellation period, then a Cancellation Charge along with GST of 18% shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the Cancellation Charges along with GST of 18% will be in addition to the amendment fee. Terms and Conditions shall also apply.

TRANSFER FROM ONE TOUR TO ANOTHER

A request in writing for transfer from one tour to another 30 days prior to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer fee of Rs.750/- per person + GST as applicable will be applicable in addition to the costs for re-processing your documentation including permits / visa / cruise / airlines / bus bookings / insurance, etc. due to the transfer to another tour. In case you transfer within the cancellation period, then the Cancellation Policy will also apply. Terms & Conditions shall apply.

RATE OF EXCHANGE APPLICABLE TO REFUNDS

Please note that refunds of foreign exchange component of the tour cost will be based on our buying rate of that date. Every day we publish on our web page (http://www.coxandkings.com/live/ products/forex/index.php) and through our sales network, our buying and selling rate for foreign currency applicable for that day. When we receive Indian Rupees from you in relation to a booking, we convert them into the foreign exchange component of the tour cost at our selling rate, then applicable. However, when we refund the foreign exchange component to you in Indian Rupees, we do so at our buying rate applicable on the date of refund and after deductions of bank charges as applicable in cases of bank remittance / telegraphic transfer.

OUR SCOPE OF SERVICES

We are travel and holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
1) You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline to understand what kind of baggage and how much baggage you can carry. You will need to check the hotel rules to check the timings when meal is served, to ensure that you are available at that time. The Company is not responsible / liable for the consequences if you breach such rules and regulations;
2) If you cause any injury or damage affecting the service provider, then you may be responsible / liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same;
3) We cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

HOTELS

The Company selects hotels for your stay at locations, which give comfort and value for money. For various reasons, such as reducing the overall travelling time on the coach for the following day, the hotels may be chosen away from the city centre.

Modern facilities such as attached toilets with showers / bathtubs are provided. We cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc. and are subject to availability. If you seek a change in rooming while on a tour, the same will be subject to availability and you will need to pay any additional charges as may be applicable. The check in and check out times may vary from city to city. Usually, the check-in time is 12:00 noon and check- out by
11:00 a.m. You may have to wait for some time till the rooms are cleared. However, in case the room is required on immediate occupancy / late check out, kindly inform our sales executive to assist on the same at an additional cost.

During trade fairs, sometimes last minute hotel tariffs may vary from their normal / displayed rates for which we shall not be responsible / liable for any variation in the rate displayed by the hotel.

We shall not be held liable / responsible in case the hotel provided is not the same as mentioned on the Website at the time of booking. We reserve the right to change the hotel any time due to any reasons. No refunds or compensation will be provided in case we are not able to provide confirmation of the hotel mentioned on the Website.

Any damage caused to the hotel property by you will have to be paid directly and we would not beliable / responsible for the same.

HOTEL STANDARDS

Hotel standards vary throughout India. Hotels in India continually try to upgrade their services and there can be ongoing renovation works throughout the year. We will endeavour to obtain rooms as far away from such activity as possible but please bear in mind that hotels run on full capacity during peak season and specific rooms can rarely be pre-booked. Hotels may be booked far off from central place. Please note that basic amenities will depend on the destination and local infrastructure available.

Economy hotels are budget hotels and they may not have any star category classification obtained from the relevant authorities of Government of India. Even 2 star properties approved by the India Tourism, Government of India, can be considered as economy hotels. These hotels may provide very bare basic amenities.

Standard hotels are mainly 3 star category hotels approved by the India Tourism, Government of India. They may also include Heritage hotels,Lodges and Resorts.

Deluxe hotels can be categorized with ratings of 4 star or 5 star approved by the HRACC, India Tourism, Government of India. They may also include Heritage hotels, lodges and resorts. Heritage hotels are set in old or historic style buildings and are categorized into grand, classic and heritage. If you would like to stay in any of hotels other than those featured in the tour itinerary, or you would like to upgrade the standard of your room, this can be arranged and you will be informed of the difference in price and this would be subject to availability. Hotels can be booked on the following occupancy basis:

SINGLE ACCOMMODATION

In case you book on a single occupancy basis, you will have to pay a single room supplement unless another tour participant is willing to share your room. You shall also be responsible / liable to pay the single room supplement if earlier having booked on a shared room basis, you later have to take the room on single occupancy basis since your intended room partner has either dropped out of the tour for any reason or since you and / or your room partner are no longer willing to share a room.

Note that the single room supplement will be charged in all cases where a booking on a shared room basis has to be changed to single room basis including the following:

  • Intended room partner was arranged by you.
  • Intended room partner was arranged by us for you.
  • No room partner was found available for you.

DOUBLE / TWIN ACCOMMODATION

A double room has either a single queen-size bed or two separate beds. If the Client requests for a room with queen-size bed or twin bed, the same would be provided subject to availability as most of the hotel rooms are twin- bedded. In case of non-availability of a room with a queensized bed, a twin bedded-room would be given. In case of non-availability of either of them, the booking will be made based on the availability of the hotel.

TRIPLE ACCOMMODATION

We recommend a maximum of only (3) three persons in one room. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway bed or cot placed in a twin room. Some hotels do not allow a third occupant. This however is subject to the concerned hotel policy.

CHILDREN ACCOMMODATION

A child travelling for whom 'without a bed' charge has been paid would not be entitled to a separate bed in the hotel. In case 'with bed' charge has been paid for the child and you decide not to avail such facility whilst on the tour, you would not be entitled to any refund. In case you decide to seek an extra bed for the child booked on 'without bed' basis on the tour, this will be provided subject to availability and you shall be bound to pay any additional amount charged by the concerned hotel directly.

PRE / POST TOUR / ADD ON EXTENSION PACKAGES

Pre / post tour accommodation / add on packages or extensions etc. are available to you at special rates. You must ensure that you request your Travel Agent or your sales officer for the same at the time of booking your tour.

COACH AND SEATING

We generally engage air-conditioned / non-airconditioned luxury coaches / cars, but we are not responsible / liable if the air-conditioning equipment malfunctions for any reason. Normally, the air conditioning will not function during hill drives for coaches and cars.

On group tours, you are not allotted seat numbers as a seat rotation system is followed. You must follow the instructions of the Tour Manager in this regard.

The coach / car drivers are bound by restrictions concerning maximum driving hours per day and per week and the itineraries are planned having regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your copassengers miss any service due to unpunctuality, we shall not be responsible / liable to refund any amount. Further, we shall not be responsible / liable to refund any amount or pay any compensation for any change in itinerary or for missing any service due to the unpunctuality or actions of your co-passengers or for any delays due to any reasons.

Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches/ cars. Please keep the coaches / cars clean to avoid discomfort to yourself and other tour participants.

Please take care not to leave behind any property in the coach / car while disembarking. The Company would not be responsible or liable in case of theft / loss of such property under any circumstances.

PORTERAGE

Please note that porterage is not included in the tour price.

BAGGAGE ON COACH

It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches / cars have limited space for luggage and hence we permit only one suitcase and one handbag per person in the coach for group tours. The suitcase should be of a size of 158 cms. (width + length + height).

BAGGAGE ON AIRLINE

If you carry more than the permitted luggage weight then, in such case you may have to pay extra charges for luggage to the airline directly and the Company shall not be responsible / liable in this regard. You are requested to please refer to the baggage rules of the individual airlines as the same gets updated from time to time. Also, we are not responsible / liable for any loss or damage to baggage while it is in the custody of the airline. It is suggested that you carry one trolley bag and one hand bag for better mobility.

Please note that every airline has a different set of rules and regulations regarding the weight restrictions, the kind of luggage and the number of baggage and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked.

We are not responsible / liable, in any manner, if you are unable to carry any baggage or if you have to pay any extra- charges due to restrictions imposed by the airline. You shall be responsible / liable to pay all such charges directly to the airline. Also, we are not responsible / liable for any loss or damage to baggage while it is in the custody of the airline.

AIRLINES

We shall in no circumstances whatsoever be responsible / liable to you or any person travelling with you, for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding or down-gradation due to overbooking or any other reason, failure on the part of the airline to accommodate you despite having confirmed tickets, quality or quantity of meals offered by the airlines, flight delay or rescheduling, flight cancellation, changes of flight schedule or routing, change of airline mentioned at the time of booking. In these circumstances, we will not be responsible / liable for the injury, loss or inconvenience suffered by you but you will be free to pursue your remedies against the concerned airline.

If you are travelling to a SAARC country, it is absolutely necessary to have your return air seats to India confirmed prior to your departure from India.

AIRLINE, AIRPORT OR WEATHER DELAYS

The Company is not liable / responsible for any additional expenses or loss that maya rise from government regulation or order affecting the aircraft, strikes and labour disputes causing cessation, slowdown or interruption of work, meteorological conditions, security risks, or any other causes that are beyond the Company's control but which may affect concerned airline's ability to operate flightson schedule. The Company will not reimburseany additional expenses incurred by you as are sult of such events or delays. The Company will not refund any unused portion of air tickets purchased or unused services in the event of such delays or due to any reasons beyond its direct control.

AIRLINE DATE CHANGE BEFORE DEPARTURE

If you are travelling on an air ticket for a group tour issued by us and wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the individual market airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of INR 2,750/- plus applicable GST or such amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity) along with applicable GST. If you wish to travel in advance or return at a later date after the tour ends you will be required to bear the excess amount towards Hotel cost over and above the tour cost plus applicable GST. Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and/ or to your next destination when your tour ends. We shall not be responsible / liable to refund any amount to you in this regard. Terms & Conditions shall apply.

AIRLINE CONFIRMATION AND RE-CONFIRMATION

Though you may receive a confirmed air ticket for a particular sector, airlines often overbook seats, due to which the airline may offload even confirmed passengers and may accommodate them on a subsequent flight. We will not be responsible / liable for any such offloading nor for any consequence of such offloading including delay, inconvenience or loss of tour services. As you are booked on a group fare ticket, please note that seat allotment will be made only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours for international flight and 2 to 3 for domestic flight prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats is not in the control of the Company. Hence the Company shall not be held responsible / liable if you do not get seats together or do not get your preferred seats.Please note that in case you are returning on a later date after the tour ends, the responsibility / liability to re- confirm air tickets 72 hours prior to the departure would be solely yours.

YOU ARE RESPONSIBLE FOR YOUR DOCUMENTS AND POSSESSIONS

You will have to take the risk and responsibility / liability of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during your stay in hotel or during your travel in coaches, while on excursions or otherwise.

If you forget to carry or if you lose essential travel documents such as permits, passport, ID, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be responsible / liable.

In view of what is stated above, please carefully note that:

1) We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise;

2) We shall not be responsible / liable for any cancellation or curtailment of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you;

It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which
may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airline responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided under international conventions and laws.

If your baggage is lost or misplaced at any time during the course of your tour, it is your responsibility / liability to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc.In the case of group travel, the tour manager responsible for the whole group of tour participants, he may not be in a position to escort you to lodge a complaint with the authorities, asit could compromise the convenience and time ofthe remaining group.

Furthermore, tour managers / assistants / escortsare assisting the tourists throughout the tour and are not responsible for tourists' baggage or anykind of personal belongings. On the entire tour, the tourists have to be responsible / liable and carrythe baggage on their own. Instructions as well asinformation of the tour are to be followed in the group tours and the tour manager/ Company is not responsible / liable for any instructions overruled bythe tourists and / or its consequences.

TRAVEL DOCUMENTS, VISA AND CLEARANCES

It shall be solely your responsibility / liability to hold valid and genuine travel documents and statutory clearances, to enable you to travel on the tour such as passports / ID / permits / visa / cruise / train / bus / confirmed tickets / insurance or any other statutory certificates including immigration clearances, etc. In any case, your Passport must be valid for at least six months or as applicable subsequent to the scheduled date of return of the Holiday. It is the responsibility / liability of the Clients to furnish all documents required by the Company for application of visa etc. The Client acknowledges that the Company is merely a facilitator for providing visa guidance services. In the event the application for the visa made by any Client or the Company on behalf of the Client is rejected by the concerned Embassy or Authorities due to inadequate documents furnished by the applicant or due to any other reason whatsoever, the Company shall not be responsible / liable for the same. The visa fee includes the actual visa charge, cost of processing fees, professional charges, and overheads. All costs, charges in respect of the said application for the visa shall be borne by the Client and the non-refundable amount paid by the Client shall be forfeited and no claim whatsoever shall be made for the same. Granting or rejecting visa and immigration clearance is the sole prerogative of the concerned sovereign governments and the Company is only a facilitator, the Company shall neither be responsible in case of non- granting of such documents nor liable for any delay, denial or other related act / omission or for any loss, expense, damage or cost resulting there from.

In case of cancellation of the tour by the Client due to non-availability of travel documents, the situation would not change only by virtue of the Client having applied for such documents through the Company. Even if the visa is rejected, the stipulated fees of the Company shall be payable by the Client. There will be no refund, if the Client, or any member of his party, is unable to travel due to the said reasons. In such cases, Cancellation Charges along with GST of 18% as applicable by the Company will apply and the decision of the Company will be final and binding upon you. In the event that a Client is unable to travel on the Holiday date originally booked by him / her, due to rejection of visa by the concerned Embassy, the said Client shall have the option to postpone his / her -tour to any other future date or choose any other holiday destination subject to Cancellation Charges along with GST of 18% of the previous tour. However, if the Client books and pays within the cancellation period and is unable to travel due to any reason whatsoever including nonavailability of visa or any travel documents, the Cancellation Policy will apply.

The Company would not be responsible / liable in any manner whatsoever for any clerical error made by the concerned Embassy / Consulate regarding name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number.

We always use services of reputed courier companies for the purpose of transmission of passports to the Embassies / Consulates and to our Clients in various cities. We would not be responsible for any loss or damage whether direct, incidental or consequential caused due to transmission delays or loss of passport. The documents forwarded by you for visa purpose are sent by us to the concerned Embassy / Consulate by third parties and hence we would not be responsible / liable for loss of your documents. We would however, make best attempts to trace your ocuments or assist you in obtaining alternative / ertified copies of the lost documents.

HEALTH

Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who are medically infirm or who have special needs or requirements whether due to age, medical conditions or otherwise.

It shall be your duty to inform us in writing in case you have any medical condition that may affect your ability to fully enjoy our tour arrangements or where the interests of other tour participants may adversely affected by such condition. Undersuch conditions we may decline to accept you orcontinue you on that tour.

We reserve the right (without obligation) to ask you to undergo medical tests and to providewritten certification of your medical fitness before departure or at any time during the tour and if you fail to undergo such tests or fail to provide such certificates, we may decline to accept you or to continue you on the tour. Our actions in this regard may be guided not only by concerns for our health but also the convenience and health of the other tour participants.

However, it is not our obligation to check your medical condition and if you suffer any injuryor aggravation on the tour or if you are unableto enjoy / complete the whole or any part of the tour due to your medical conditions, we shall not be responsible / liable to compensate you nor torefund any amount to you nor to pay your medicalexpenses. If any adventure sports are included in the tour package, you shall avail of the sameat your own risk having regard to your medical condition. We shall not be liable for any death,Injury or other loss due to your participation insuch adventure sports and any release form thatyou may be required to sign for such person /service provider / club / association / organization/ hobbyist / institution will be binding.

In this regard, please note that service providerssuch as airlines may decline to accept you on medical grounds. Please carefully read and understand the rules and regulations of theservice providers, because we shall not beresponsible / liable for the consequences that you may suffer. To some extent, your losses on account of cancellation or curtailment attributableto hospitalization as also your expenses of hospitalization may be covered by insurance.

TRAWELLTAG COVER-MORE ASSISTANCE AND INSURANCE

Your Travel insurance which is underwritten by Bharati Axa General Insurance Company Ltd. is an add-on benefit provided by TrawellTag Cover-More along with its assistance services and ancillary products, which is included in our tour package (excluding Kailash Mansarovar Yatra and third party) that entitles you to travel insurance cover during the duration of the tour. An additional charge is payable in case you wish to extend the duration of your tour. The cover is provided for all the passengers only up to 80 years of age in case of domestic travel. All passengers travelling overseas and above the age of 70 years should undergo the required medical tests post which the insurance company will issue travel insurance at an extra premium paid by the passenger. We shall not be liable for any consequences arising due to a pre-existing medical condition on participation in adventure sports even if you have opted for an additional adventure sports cover. It must be noted that pre-existing diseases are not covered under this insurance policy.

Please take note that , in case of demise of the tourist (s) all the arrangements for transportation of the deceased body including procuring the death certificate, post - mortem, re - patriation of deceased body and all personal effects / property and insurance claims etc . shall be made by accompanying relative and / or accompanying known acquaintances of the deceased . Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of immediate or distant relatives or friends wants to visit the country where the tourist has expired for taking over deceased body, all the necessary arrangements shall be made by the said relative/ friends only at their cost.

Please note that you would have a direct contractual relation with the insurance company and we are not in any manner responsible for the decisions taken by the insurance company. You shall directly submit claims to your insurance company. The insurance company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the insurance company. For details on risk factors, terms and conditions, please read the policy terms and conditions carefully.

Notes

a) Your Travel insurance which is underwritten by Bharati Axa General Insurance Company Ltd. is an add-on benefit provided by TrawellTag Cover-More along with its assistance services and ancillary products, which is included in our tour package (excluding Kailash Mansarovar Yatra and third party).

b) It must be noted that all Non - Resident Indians / Foreign Nationals need to buy insurance on their own for the specified tour and time period as per the regulatory guidelines. Cox & Kings will not be liable for purchasing insurance for Non - Resident Indians / Foreign Nationals.

NRIs & FOREIGN NATIONALS

Non-resident Indians / foreigners can pay the Tour Cost in any convertible foreign currency received through normal banking channels or by debiting their NRE / FCNR accounts or against INR payment representing proceeds of foreign currency surrendered by them during their visit to India, duly supported by encashment certificates as per RBI rules. Foreign nationals residing in India can make payment in Indian Rupees against proof of residency and a photocopy of the same.

LIABILITIES

Please go through the Terms and Conditions carefully to understand your rights, responsibilities, risks and the extent of our liabilities.

As earlier stated, being tour organizers, we will not be responsible / liable to you for any loss, injury or damage in respect of life, limb or property, sickness, delay, discomfort, anxiety, service denial, service deficiency, additional expenses incurred by you or for any direct, indirect, consequential loss and / or damage of any kind suffered by you howsoever caused arising out of any act, omission, default of any contractor / supplier or of any servant or agent employed by the contractor / supplier or of any third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment or any other service etc. comprising the tour package. In view of this, please note that we shall have no liability in the following circumstances (amongst others):

  • Failure on the part of airline / bus/ cruise/ train to accommodate passengers (despite having confirmed tickets) or cancellation, change of route, delay of flights / bus/ cruise/ train.
  • Overbooking of seats / rooms by the airline / hotel.
  • Loss of / delay of baggage by airline / coach / cruise/ train / hotel.
  • Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and / or damage or any kind of theft howsoever / wherever / whenever caused;
  • Rudeness or unprofessional behaviour of staff of airline/ bus / cruise / train / hotel etc., quality of meals, facilities given etc.
  • Any kind of service denial or deficiency by any contractor / supplier.

FURTHER, PLEASE NOTE THAT IN ANY CASE, OUR LIABILITY ARISING FROM THIS CONTRACT SHALL NOT EXCEED THE TOTAL AMOUNT PAID FOR THE TOUR HOLIDAY. FURTHER, UNDER NO CIRCUMSTANCES SHALL WE HAVE ANY LIABILITY IN RESPECT OF ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSSES /DAMAGES WHATSOEVER.

As earlier stated, any loss or damage to your baggage will be borne entirely by you and we shall not be responsible / liable for the same in any manner. You may recover such damages by purchasing an appropriate insurance policy. We hall not be responsible and / or liable for any amages caused to you due to reasons beyond he control of the Company (Force Majeure / is Majeure). Any overstay expenses due to elay or changes in bus / flights / ships / trainsor cancellation of special bogie or other services due to sickness, weather conditions, war, threatof war, strikes, rebellions, disturbances, unrest,curfew etc. or any other cause whatsoever, shallbe borne entirely by you and we shall not beresponsible / liable for the same.

We are not responsible / liable for any acts,omissions or defaults of other tour participantswhich may result in injury, damage to your life /limb or property or interfere with enjoying any services to be provided on the tour.

The immunities provided under this contract tothe Company shall be available to the Company's managers, including tour managers, employees,servants and agents but not to the contractors /suppliers selected by the Company.

Please note that we will be entitled to retain custody of your documents or properties entrusted to us till we receive payment of all amounts that are due to us in relation to your booking / travel.

YOU WILL NEED TO COMPLY WITH TOUR CONDITIONS

You will have to strictly follow the tour program and comply with the terms and conditions of the various contractors / service providers such as hotels, airlines etc.

You are responsible to register with the representative of the Company at the appointed date, place and time for departure and you would be treated as a no-show if you fail to do so and the consequences shall be yours entirely. You are required to be punctual and adhere to the timelines of the tour and of the contractors / service providers. If you are not punctual, you could miss your flight, your coach, your meals etc. We will not be responsible / liable in any way in such situations.

You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to us or other tour participants, service providers or any other persons. If you misbehave or disturb the decorum of the tour, we may have to terminate your tour. In such an event, no refundor compensation will be paid to you and you will have to bear and pay the expenses for your returntravel at your risk and consequences.

You shall not carry any item or object, the possession of which is forbidden by any laws, rules or regulations. Nor shall you violate any other laws, rules or regulations. Should any tour participant misbehave or violate any laws, rules or regulations, we shall have the right to discontinue his / her participation and exclude him / her from the tour at his / her risk, cost and expense. Should we suffer any damage or liability on account of a tour participant's misbehaviour, we shall be free to separately charge and recover our losses and expenses from him / her.

For any visit which has religious significance(example: cathedrals / temples / mosques etc.) ou will need to follow the rules and regulationsset by them. Examples could be:
(i) Clothes not meeting with the required standards. Wherever required, you shouldcover your head with scarf; sleeveless clothes / shorts should not be worn.
(ii) You must respect the place of worship.
(iii) Photography which may be forbidden.
(iv) Prohibition on eating or consumption of beverages.
(v) Maintaining silence during religious ceremony etc.
(vi) Obscene CDs, DVDs, books or such othermedia that may not be permitted in keepingwith the spirit of the place;

PRICES, SURCHARGES AND TAXES

The Company reserves the right to imposesurcharges on any tour(s), but only for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action etc., which impacts the price of the applicable tour(s).

Tours are priced and advertised exclusive of applicable taxes and such taxes will be advised to you at the time of booking and itemized on subsequent invoicing.

VALIDITY

The prices of tour / s advertised in the brochures and on the Company's Website are based on costs in effect at the time of printing the brochure or hosting on the Website. The Company reserves the right to alter prices of any tour at any time prior and / or post receipt of payment in full for such tour. All dates, itineraries and prices are indicative only and the price quoted at the time of booking shall be the applicable price, subject to the surcharges that may be levied. Rate of exchange will be as per the day of payment.

NO REFUND FOR UNUTILIZED SERVICES

It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of non-utilization or under- utilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill- health, weather, external factors etc.

As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others).

  • There would be no refund if you fail to join the group at the commencement of the tour or join the group later or leave the group before culmination of the tour for any reasons whatsoever.
  • There will be no refund if you fail to or are unable to utilize any of the services on the tour like airline / bus / train / cruise travel, hotels, sightseeing, rides, meals, entrance fees, optional tours etc due to any reason whatsoever such as late reporting, ill-health etc.
  • There would be no refund if you terminate your participation in the tour due to your own fault, negligence or breach of these terms.

EMPLOYEES / AGENTS NOT AUTHORIZED TO CHANGE TERMS

No person including any of our employees, Agents or Franchisees has the authority to alter, amend, or waive any stipulation, representation, term or condition set forth in this document. Assurance if any, given by any of our employees, Agents, Franchisees or any other person,whether given verbally / in writing / by email / bsms or otherwise, which is contrary to the Terms and Conditions shall not bind us, in any manner.

PLEASE CAREFULLY CHECK WHAT THE TOUR COST INCLUDES AND EXCLUDES

Please refer to the relevant section of the Price Grid / Price Colum for the tour cost. All services to be provided to you will be as per those specified / confirmed and paid for as per the Invoices. If you avail any service such as porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages, soft drinks, paid toilets or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be cleared by you.

TIPPING

Tipping is customary (unless otherwise stated in the brochure) in all parts of the world for services rendered (e.g. porters, coach drivers, tour leaders, guides etc).

CURRENCY AND TRAVELLERS CHEQUES

We recommend that you hold your Foreign Exchange partly in Cash and partly in Travelers Cheque. You can also opt to take a Foreign Currency Debit Card which is another safe mode of carrying exchange. Travelers Cheque can be encashed overseas for foreign exchange, for a nominal fee.

MINIMUM PARTICIPATION

Tours specified in the Group Tours Brochure are operated subject to a minimum participation of paying adult participants. If the participation is less than the minimum prescribed, we reserve the right to amend, amalgamate, alter, vary, or cancel a tour without incurring any liability to pay any compensation. If we decide to operate the tour with participation below the minimum stipulated or if you are required to travel as individual travelers (not as a group) we reserve the right to collect an additional pro-rata amount. In such cases you may not be provided certain services, which would have been provided in the group tour including the service of a tour manager and you may need to travel on an amended itinerary and services, such as transportation on a 'seat in coach' basis, where the coach departures are at fixed times and routes etc. Minimum Operating Strength (MOS) would be case to case and as per seasonality of the tour.

FORCE MAJEURE

The Company shall not be liable / responsible in any way to you for death, bodily injury, illness, damage, deficiency, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for our failure to commence, perform and / or complete any duty owed to you if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by act of god, war or threat of war, declared war, war riots, mechanical breakdowns, acts of the public enemy, actual or threatened terrorist activity, acts of terrorism, terrorism, hostilities civil disturbances, insurrections, industrial dispute, strikes, financial/ economic slowdown and / or meltdown, accidents, explosions, implosions, fires, earthquakes, volcanic ashes, floods, transportation embargoes, epidemics, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, extreme weather or any other cause whatsoever beyond the reasonable control of the Company; or an event in which the supplier of services, even with all due care, could not foresee.

PRIVACY OF INFORMATION

We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with cruise companies, airlines, hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or where under any laws, rules or regulations, such disclosure becomes necessary.

You agree to let us photograph and / or videograph the tour and specifically you agree to let us photograph and / or videograph you in the course of the tour. You agree to let us publish such photographs / videographs through all media including print media, websites, letters, emails etc. You also agree to let us track usage statistics. You agree and accept that all such photographs and / or videographs and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs and / or videographs taken by you during the tour, we would be free to publish such photographs and / or videographs through all media including print media, Websites, letters, emails etc.
We recommend that you register online so that we can send you updates and information on travel destinations.

COMMUNICATION

Communications transmitted to your mailing address / email address on record shall be deemed to have been communicated to you even if returned undeliverable for any reason. All communication from you to the Company has to be in writing, not orally.

Where you book directly with us, we will address communications to you at your mailing address and / or e-mail address given in the Booking Form. Where you have booked through a Travel Agent, we will address communications to your Travel Agent, who made the booking on your behalf and the agent would be responsible for transmitting such communication to you. All monies paid to the Travel Agent shall not constitute payment to us unless deposited by your Agent with the Company. We shall not be liable / responsible for any miscommunication, non communication or delayed communication.

BALANCE PAYMENT

Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made within 20 days from the booking date. If the booking is accepted within 30 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in processing your documentation, booking and issue of tickets (if applicable) and we may treat it as a cancellation of booking by you, which will be subject to the applicable Cancellation Charges along with GST of 18% as per the cancellation schedule.

We reserve the right to amend the prices published in this Brochure and on the website and to adjust our charges based on various factors including but not limited to currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason before the date of departure. All such increases in price must be paid for in full before your departure.

Exceptionally if the booking is accepted by us less than 3 days prior departure date of such tour, then you will have to pay the entire tour cost only by DD / cash / pay order / RTGS on the day of booking.

ON TOUR ASSISTANCE

Please promptly inform your tour manager of any grievances that you may have and immediately follow this up by writing to us. This will enable us to promptly rectify all genuine grievances in real time.

If you fail to do this, you will be deemed to have acknowledged and accepted the services of theCompany in full satisfaction and you shall be deemedto have no grievance or complaint in that regard.

You should communicate the grievance to the Contractor on the emergency telephone number and adopt any of the following procedures provided that such communication should bemade on a working day within working hours:
1. By email to bdfeedback@coxandkings.com followed by a written communication to our Registered Office listed below with a copy marked to the independent contractor, OR

2. In writing with a copy marked to the independent contractor, at the Registered Office of the Company:

Cox & Kings Limited,
Customer Service, Bharat Deko
Turner Morrison Building, 16, Bank Street, Fort,
Mumbai - 400 001, India

Any complaint made by you must be notified to the Company in writing within 28 days of the end of the tour. No claim notified to the Company outside this priod will be entertained and the Company shall incur no liability whatsoever in respect thereof.

AMENDMENTS AND SEVERABILITY

The latest Terms, as amended, may be accessed any time on the Company's Website at http:// www.coxandkings.com or will be sent to you upon your written request to the Company. If any provision of these Terms is found to be so broad as to be unenforceable, such provision shall be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof shall in no way affect the validity or enforceability of any other provision.

TRAVEL NOW PAY LATER SCHEME

We may assist you in obtaining bank finance to enable you to pay in easy instalments. However, please note that the loan relationship is entirely between you and the bank and you will submit the finance application to the bank entirely at your own risk. If you fail to provide the required documentation to the bank so that loan cannot be availed of in time or if the bank in its sole discretion rejects your loan application, you shall be liable to pay the entire price to us upfront, failing which your booking shall stand cancelled and cancellation charges along with GST of 18%shall apply.

SAVE NOW TRAVEL LATER (SNTL) SCHEME

We may assist you in the "SNTL" scheme which is governed by Special Terms. Please liaise with our executive to obtain these Special Terms.

LAW AND JURISDICTION

In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the applicable rules. The Mediator shall be appointed by the Company.
If the dispute is not settled by mediation within thirty (30) days of the appointment of the mediator, or such further period as the parties shall agree in writing, then the dispute shall be settled in accordance with the Arbitration and Conciliation Act, 1996 by a sole Arbitrator to be appointed by the Company. The arbitration proceedings will be in Mumbai. The Arbitrator's decision shall be final and binding on both parties. In case of any dispute concerning the award the courts in Mumbai alone shall have exclusive jurisdiction. This contract will be governed by Indian laws. You agree that in the event of a dispute or difference between the parties the exclusive jurisdiction shall vest in the competent court / forum / tribunal in Mumbai only.
As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. The Company reserves its right to change the Terms & Conditions without assigning any reasons, any time without any prior notice.

YOUR SUGGESTIONS:

If you have any tips, which you might want to share with us, do write in to us at our Registered Office as listed above or email us at bdfeedback@coxandkings.com or faxto us at 91 22 2270 9161.
On behalf of the persons booked, I / We have read, understood and accepted the Terms and Conditions, How to Book Rules, Brochure, Price Grid, Itinerary, Promotions / Promotion Booklet (if applicable), Cancellation Policy and Web pages, a copy of each of which has been furnished to me / us. I / We being duly authorized by the said persons do hereby agree and accept the same for self and on behalf of the said persons assuming full responsibility.